Downloading MathBlaster on your computer is the BEST option for a number of reasons!

1. Faster Gameplay
2. Highest visual quality!
3. Increased stability!
4. The most optimized
    experience yet!

Frequently Asked Questions

Thank you for your interest in Maths Blaster! Please take a look at answers to our most frequently asked questions here. If the answer you are looking for is not here, please Contact us.

Online Game Issues

Payment Information

Membership Questions

System Requirements

MMO/Multiple Avatar Questions

Online Game Issues Answers

We are so sorry to hear that your family is having trouble playing Maths Blaster. Please take a look at the advice here. If it does not resolve your issue, please contact our customer support team by emailing

The online game is not loading correctly or seems to freeze during play. What should I do?

  • The first thing we recommend is that you clear the information that is currently being stored in your web browser cache and the Unity Web Player cache. To do so, follow these steps:
    1. Clear your web browser cache.
      1. Using Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete
      2. Using FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data
    2. Clear your Unity Web Player cache by clicking the button below.
    If the issue is not resolved by following the steps above please re-install the Unity Web Player (our 3D engine) by clicking here or contact our customer support team.
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Payment Information Answers

Thank you for your interest in purchasing a Maths Blaster membership! Please take a look at the following advice and information for help purchasing and deciding on a Maths Blaster membership for your family.

Which payment methods do you accept?

  • Maths Blaster accepts Visa, MasterCard, Discover, American Express or debit card connected with one of the major credit card companies previously listed. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

Is there a family or group rate?

  • Yes! Maths Blaster membership is for your whole family and everyone can play for the same price. Up to six kids can be added under one membership account, each with their own personalised avatars and records.

What is your refund policy?

  • Maths Blaster memberships are non-refundable.

How do I cancel my membership?

  • To cancel your membership, please send an email to and make sure to include the email address the account is under.

How soon will the cancellation take effect?

  • Your cancellation will take effect immediately and you will not be charged any additional membership fees.

How do I change my method of payment?

  • Log in to and access the Parents tab. Select Billing info, enter your desired method of payment and click Update info.

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Membership Answers

Thank you for becoming a Maths Blaster member! Please take a look at the following advice and information for answers about Maths Blaster memberships.

How do I change my membership from monthly to a yearly membership?

  • To change your membership, simply cancel your recurring monthly membership and purchase the new membership package of your choice.

How do I cancel my membership?

  • To cancel your membership, please send an email to and make sure to include the email address the account is under.

Will my membership be renewed automatically?

  • Monthly and yearly memberships will be renewed automatically.

My membership has expired. How do I cancel my membership?

  • Log in to and click the membership link in the top navigation and purchase the membership package of your choice.

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System Requirements

Thank you for your interest in Maths Blaster! Unfortunately, our online game needs minimum system requirements in order for the games to perform. Those system requirements are listed here. We hope your family will be able to enjoy Maths Blaster!

What are the system requirements to play in the virtual world at

  • For both PC and Mac, the game requires:
    • 1.5 Mbps broadband connection
    • 1 GB system memory
    • 64 MB video memory
    • 1 GB available on hard drive
    • At least 40 MB of browser cache available
    • In addition, on a Mac, the game requires OS X 10.3.9 or newer

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MMO/Multiple Avatar Answers allows cadets to interact with each other through chat, actions and emoticons preselected by Maths Blaster. For more information on this safe, optional feature, please see the answers to common questions below.

Is MMO Safe?

  • YES, player interaction in Maths Blaster is completely safe. There are two modes of chat, both of which are designed to keep your child safe. Safe Menu Chat allows players to communicate using only a limited list of questions, answers, greetings, and phrases preselected by Maths Blaster. This is our default and most restricted mode of chat. Safe Type Chat allows players to type in and send their own messages, as long as all parts of these messages appear in our database of approved words and phrases. This mode must be activated by a parent. Please note: Safety is our top priority at, and we are constantly improving and evolving our chat database, but messages that may be offensive to some players may get through the filters in Safe Type Mode. Since parents know their kids best, we ask that you select the perfect level of interaction for your child.

Can I turn this feature (MMO) on and off?

  • YES, once you are logged-in, under the Parents section of, there is a Manage Kids button that allows you to enable or disable MMO and Safe Type Chat for each child on your account separately.

Can I turn off the display name above my cadet's head? Can I turn off the name over other cadets' heads?

  • YES! Click on the communicator button located in the bottom right corner of the game window. At the top there is an Options button which allows you to enable or disable the display of names above the cadets’ heads for your cadet as well as all other players in the game.

How can my child add friends to their BFF list?

There are two ways your child can add buddies to their BFF list.

  • Log in to and access the Parents tab. Select Manage kids and view the BFF List section to find each child’s unique BFF Code to exchange with real-life friends. Enter a friend’s BFF code in the box at the bottom of the page to add that friend to your child’s BFF list and an invitation will be sent for approval.
  • Your children can also add BFFs within the online game. To do this, your kids can click on another player to pull up his or her player card. Then, they can click on the “Add BFF” icon to invite the player to be a BFF!

Is it safe for my child to add friends to their BFF list?

  • Yes! Adding friends to your children’s BFF list is completely safe and optional. To ensure safety, player interaction in Maths Blaster is limited to pre-programmed chat, actions and emoticons. In addition, your child will have the option of accepting or declining BFF requests from other players if they would like to add your child to their BFF list.

What can my child do with their BFF list?

  • When your kids are playing in Maths Blaster, they can click on the friend list icon to see which of their friends are online. Then they can click on “Invite” or “Visit” to meet up with them and explore the Maths Blaster world together!

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